IONA COLLEGE
Student Financial Services - Coordinator
Overall Functions:
Under the general direction of the Director of Financial Aid, the SFS Coordinator works closely with the Director and the Student Financial Services staff to develop a student-service centered office. The SFS Coordinator works closely with the Loan Coordinator regarding the management of all electronic and manual student loan processing, including all federal and private loans. The Coordinator works closely with all Student Financial Services staff to provide training and information to ensure proper understanding and processing of federal and private programs.
Duties and Responsibilities:
Assist Loan Coordinator in managing and monitoring the entire electronic funds transmittal loan process for all students, including the origination of applications to Guarantors and transmittal of data and funds to Iona student accounts. Works with IT staff to reengineer the EFT loan program to increase efficiency and improve process. Reduces manual check processing by increasing EFT lender participants.
Produces and monitors reports to ensure integrity of data and funds transmittals. Produces correspondence to students in regards to individual loan status and problems.
Responsible for the loan reconciliation which incorporates the return of all loan funds to make sure we are in compliance with Federal Regulations.
Tap Certifying Officer for the college. Monitor and manage the tap certification program in accordance with NYSHEC regulations.
As a member of the Student Financial Services team, participate in the overall improvement and delivery of service to student and families
A strong commitment to providing the highest level of customer service is a must. Strong organizational skills, the ability to multi-task, work independently and problem solve are essential.
Knowledge of federal and state financial aid and Title IV regulations, proficiency with automated financial aid systems, preferably PeopleSoft. Excellent communication and interpersonal skills.
Apply:
If you are interested in this position, please forward your resume, cover letter and the names of three references to:
Mary Grant
Director of Financial Aid
Iona College
715 North Avenue
New Rochelle, NY 10801
mgrant@iona.edu
Monday, August 03, 2009
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