Wednesday, September 30, 2009



Director of Residence Life

Technical Support Specialist

High School Recruiter

Director of Residence Life
The Director of Residence Life reports to the Vice President of Administration and is the chief housing officer at Monroe College. The Director is responsible for providing leadership and direction for a growing, student-centered Residence Life program that supports student academic success.

The Director of Residence Life:
• Establishes goals and objectives for housing programs and personnel;
• Selects, trains, and supervises Residence Directors and Resident Assistants;
• Designs and implements the housing application processes, including interviews and assignments for all housing applicants;
• Manages all operational and budgetary aspects of the program;
• Manages and monitors Student Information Database (Datatel College Software System);
• Develops and enforces sound policies and procedures regarding residence hall living;
• Handles residence life judicial issues;
• Works closely with Admissions, Student Services, Food Services, Security Finance, and Academics to ensure a holistic approach to resident student development.

• Master’s Degree in Student Personnel Administration, Student Development, Business Administration or related field;
• Six to twelve months experience in supervisory residence hall position in higher education atmosphere; or
• Proficiency in computer skills including MS Word, Excel, databases, electronic communication, web based applications, specifically in the “housing module” in the Datatel College Software System;
• Excellent communication, time management, interpersonal and supervisory skills;
• Ability to make sound management level business decisions, manage relationships, and counsel students.

• Competitive salary and benefits
• On-campus apartment
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Technical Support Specialist
• Bachelor's degree
• Three (3) years relevant experience or equivalent training and certification with at least one year experience
• Proficiency with Windows 2000 Professional and Server, and Windows XP
• Knowledge of basic multimedia systems
• Experience and knowledge working with, troubleshooting and assisting other users with current versions of Word, Excel, PowerPoint, Access, Outlook, and remote access systems
• Ability to collaborate and work as a team member
• Experience with Windows-based systems, knowledge and experience working with configuring, troubleshooting, repairing, and providing end-user support for microcomputer, laser and dot-matrix printers, image scanning equipment, and Ethernet hardware and cabling systems
• Demonstrated ability and commitment to work collaboratively
• Demonstrated high-level communication and computer skills
• Demonstrated commitment to quality service to students
• Demonstrated ability to manage and lead change

• Provide technical support to learning center(s), computer labs, classrooms and administrative offices
• Serve as technical liaison between technology department, faculty and staff
• Determine required software and hardware to meet needs of end-user, including installing, testing, and debugging of computer workstations
• Recommend and coordinate hardware and configuration changes
• Installs, debugs, and maintains LAN hardware and software. Resolves problems related to network issues
• Observe and report equipment performance deficiencies, coordinate equipment repairs, and suggest alternative hardware devices
• Responsible for coordinating installation, maintenance, and repair of all wiring activities
• Monitor software and hardware maintenance schedules and updates
• Responsible for specific server maintenance and provides technical LAN assistance to the technology staff
• Work with helpdesk and other technical staff to assist with user and system problem resolution
• Focus on several of the following areas; new users, administrative offices, IP phones, user accounts, computer labs, library support, wireless system, and classrooms

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High School Recruiter
Monroe College seeks motivational and strategic-minded high school recruiters.

• The candidate must possess strong presentation skills. A Bachelor's degree required (Master's preferred).

• Build long-term relationships with key high school administrators and counselors
• Manage a recruiting territory in New York City and/or Westchester County
• Develop and execute dynamic presentations for high school seniors and juniors
• Implement outreach strategies that will yield quality prospective leads
• Coordinate campus tours, Jump Start program, Culinary Iron Chef, and "Lessons on the A Train"
• Conduct individualized meetings with prospective students
• Liaison with the financial aid department so as to ensure timely completion and compliance of admission and financial aid requirements
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For more information or to submit a resume, contact:

Carol Ickowitz
Director of Human Resources
Monroe College
29 E. Fordham Road
Bronx, NY 10468
Tel: (718) 933-6700 x 8306

Fax (718)933-8886


Padmanaban said...

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